![]() ![]() ![]() You can't do that as Photoshop will not start but here is part of mine. To see what these plugins affect we can call System Info under Help in Photoshop. Moving all these plugins is taking away a lot of Photoshop functionality. Now all I'm doing here is trying to locate the area of the program causing the problem. Try removing it to the desktop you will find it in two placesĬ:\Program Files\Google\Nik Collection\Dfine 2Ĭ:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit). This is part of the Nik Collection of plugins from Google. Your latest report shows Skin.8bf is the problem. It looks as if we are getting a cascade of faulting elements here. Simply move it to the desktop and see if Photoshop will now start holding down ctrl-alt-shift to get the administrative permission dialog. The preference file is called Adobe Photoshop CC 2017 Prefs.psp. Now navigate toĬ:\Users\\AppData\Roaming\Adobe\Adobe Photoshop CC 2017\Adobe Photoshop CC 2017 Settings Also uncheck 'Hide protected operating system files(Recommended). ![]() You need to go to File Explorer options in the Control panel, then View and under Advanced settings select the radio button 'Show Hidden files,folders and drives. On Windows 10 locating the settings folder is made awkward as it is a hidden folder. When Photoshop cannot find the preference file it creates a new one. I prefer the method that requires folder navigation where you move the preference file as it then can serve as a backup. If you have not already done so, it might be useful to delete your preferences. The following video from JulieAnne Kost explains about preferences The trick here is to have those three keys depressed before launching Photoshop to get the administrative permission dialog and to press the three keys a fraction of a second after launching Photoshop to get the preference deletion dialog. This can be a little tricky as holding those same keys down will also generate an alert allowing you to delete your preferences. This allows you to start with full administrative rights. Have you tried loading a previous version of Photoshop onto your system? It's quite possible to use Photoshop 2015 while retaining 2017 through the 'Previous version' category of the desktop app-I think doing this might help us distinguish whether this is a version problem or a general computer/operating system issue.Ĭould you also try holding down ctrl-alt-shift and with those keys depressed launch Photoshop. This is really getting to me any help very much appreciated - is there a simple roll back to previous version available? Event viewer log below.įaulting application name: Photoshop.exe, version: 18.0.1.29, time stamp: 0x583e911dįaulting module name: AdobeXMP.dll, version: 5.6.138.37168, time stamp: 0x57d8fd96įaulting application start time: 0x01d289f40eb7f7ecįaulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exeįaulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeXMP.dll I repeated the removal of Dicom but still the updated application crashes on the start up splash screen. Help! I'm back again!!! after solving my issue previously by removing the Dicom module I upgraded (silly of me) to the latest version of photoshop which promptly crashed on starting. ![]()
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